Last Updated: August 31, 2025
1. Introduction
Your privacy is important to us. This Privacy Policy explains how Cashcade Inc. (“we,” “us,” or “our”) collects, uses, and protects information when you use the Cashcade application (the “Service”).
2. Information We Collect
• Basic Instagram account information provided through Instagram Login (for example, your Instagram account ID, username, and profile details permitted by the instagram_basic permission)
• Comment data on your own Instagram media that we are allowed to access through the instagram_manage_comments permission, including comment IDs, the text of those comments, and related metadata (such as timestamps)
• Commenter user identifiers that Instagram makes available when someone comments on your media
• The automated reply message text that you configure within the Service
• Contact information you provide when communicating with us (such as your email address)
3. How We Use Information
• To enable you to automatically send a single private reply to users who comment on your Instagram media
• To operate, maintain, and improve the Service
• To provide customer support and respond to inquiries
• To comply with legal obligations
4. Data Sharing
We do not sell your personal information. We may share limited data only in the following circumstances:
• With service providers that support our operations (for example, cloud hosting or infrastructure providers)
• When required by law, regulation, or legal process
5. Data Retention
We retain Instagram access tokens, user IDs, comment IDs, and configured responses only for as long as needed to provide the Service or to meet legal obligations. If you disconnect your Instagram account, we will delete your tokens and associated data from our active systems within a reasonable time.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, and to withdraw consent. You can manage Instagram permissions directly in your Instagram “Apps and Websites” settings. To exercise your rights with respect to data we hold, please contact us.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Information
Cashcade is a service provided by Alpha Hospitality Inc.
Business Mailing Address: 11145 29A Ave NW, Edmonton, AB T6J 3Z5, Canada
Email: support@cashcade.io
Disclaimer: Cashcade is an independent service and is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. or Instagram.